Privacy policy

Introduction

Mon Bouillon attaches the utmost importance to the protection of your personal data. The purpose of this policy is to provide you with a transparent view of our personal data processing practices. Your personal data is processed in accordance with the provisions of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of individuals with regard to the processing of personal data and on the free movement of such data ("RGPD").  

The party responsible for processing your data is PABULUM FACTORY SRL (hereinafter referred to as "mon Bouillon"), whose registered office is located at Rue Gustave Defnet, 1, 1060 Brussels. Mon Bouillon determines the purposes and manner of processing your personal data.  

What type of personal data do we process?

Mon Bouillon processes the personal data of its customers and users of its website.

Mon Bouillon will process various types of personal data, in particular those listed below.  

Data categories  

Data type

Identification, personal situation and contact information  

Last name, first name, address, telephone number, e-mail address, language, date of birth.

This data may be collected, recorded, stored, adapted, processed and/or used by Mon Bouillon in accordance with the following provisions.  

Mon Bouillon never processes data relating to your racial or ethnic origins, your political opinions, your philosophical beliefs, your religion, your trade union membership, your sex life or sexual orientation and your genetic data.  

Why and on what basis do we process your personal data?

Any personal data relating to you and communicated to Mon Bouillon by you will be processed by Mon Bouillon with a view to using it to process your orders.

Mon Bouillon may need to process your personal data in response to a specific request, based on your consent, in order to send you invitations, advertising or other electronic communications.    

How long is your personal data stored?

Personal data is kept by Mon Bouillon for the time necessary to achieve the purposes for which it is processed. At the end of this retention period, and subject to the need to retain the personal data concerned for other purposes, Mon Bouillon will delete this data.  

What are your prerogatives and how do you exercise them?

In accordance with legal and regulatory provisions, you have various rights:

  • Right to access and receive your personal data :

You can receive free of charge all the information concerning your personal data that we process and request a copy of it.  

  • Right to obtain rectification of your personal data :

You can always ask us to rectify your personal data free of charge if you find that it is incomplete or incorrect.

  • Right to have your personal data erased
  • Right to object to the processing of your personal data
  • Right to withdraw your consent to the processing of your personal data:

You may withdraw your consent for Mon Bouillon to process your personal data at any time.  

If you wish to exercise one of these prerogatives, you can use the e-mail address info@monbouillon.com to make your request.  

Any request relating to the exercise of your rights may be made at any time and free of charge.  

How can I find out about changes to this policy?

Mon Bouillon reserves the right to modify this policy to reflect changes in various regulations and practices. Any changes we make to our policy will be posted directly on this page of our website. To ensure that you always have the latest version, we invite you to consult it online.  

How to contact us if you have any questions

If you have any questions about the processing of your personal data, please contact us at the following e-mail address: info@monbouillon.com. We will analyse your request as soon as possible.

How do I file a claim?

All complaints must be sent in writing to the following email address: info@monbouillon.com  

Mon Bouillon will endeavour to respond to the complaint within one month of receipt, provided that the complaint is complete and accurate.  

You may also lodge any complaint relating to the processing of your personal data with the Data Protection Authority at the following address: rue de la presse 35, 1000 Brussels, or by telephone on +32 (0)2 274 48 00; and fax on +32 (0)2 274 48 35.

By e-mail: commission@privacycommission.be;  

Via website: https://www.privacycommission.be/fr/contact